Determined by your description, the call you gained appears being a scam. Telus requires customer stability very seriously, and we want to assure you of the next:
You can only modify it. I waited for an hour within the mobile phone to speak to a human. He was practical, but had to redirect me to another person. I had been then on maintain for another hour. They available me an improved deal, but it was not what was provided on line. All those bargains are for new customers. To be a loyal customer I would need to shell out $78 compared to $60 for a new customer, to the service I needed.
Feels like a person dropped the ball on your own Optik Television set box. I might adhere to up with them to receive this sorted out.
Auto-propose helps you promptly narrow down your search results by suggesting attainable matches when you kind.
The new contacting feature demands unidentified callers to listen to a short concept and manually reply that has a just one-digit code. Such as, a primary-time dialer trying to connect to a customer with the decision Regulate aspect is going to be greeted with a brief concept stating “this variety has Simply call Regulate – to acquire through, be sure to push nine.” The quantity is randomly generated. When the digit is pressed, the call will link.
If an automated assistant asks for The explanation of your phone, point out "I would like to make payment arrangements for my mobility Invoice".
Hi everyone, I ought to contact customer service with reference to modifying a payment arrangement. I wished to know when there is an e-mail or other strategy to Make contact with them simply because I am working, and most periods I try to contact and don't get to speak to a person in advance of I really need to hang up.
The TELUS group acknowledges that our function spans lots of Territories and Treaty locations and we're grateful for the normal Know-how Keepers and Elders who will be with us now, individuals who have absent just before us and the youth that inspire us.
The scammer named this morning through the selection 17787193836. It absolutely was a girl. She offered me to alter my phones right into a loyalty method that was a method superior offer than what I have now.
This is the most Terrible expertise I have experienced with attempting to call to receive clarification on some cost I had been never ever informed about could well be on my bill. If This can be the case they have got falsely advertised to me from the start!! I won't ever join using this type of organization all over again
Vehicle-advise will Telus internet support help you quickly slender down your search results by suggesting achievable matches while you variety.
I needed to contact CS right now with Chat plus the department I need to talk to is simply out there by telephone. The CS on Chat arranged a get in touch with back again at an arranged time slot. When that Section termed me afterwards I got every little thing sorted out.
If an automatic assistant asks for the reason within your get in touch with, mention "I would want to make payment preparations for my mobility Monthly bill".
You will then receive a text concept when the agent responds, and you'll stick to up at your earliest usefulness.
Yeah, I’m binding by a two calendar year contract sad to say, I’m only 4 months in, but I did get somewhere. I suppose The chief Place of work called me nowadays so I've a cellphone dialogue with him in an hour. We’ll see how that goes.